In short
- Every plan starts with a 30-day free trial, with no credit card, so you pay only once you've decided.
- You can cancel any time. A cancelled plan keeps working until the end of the period already paid for, and nothing more is charged.
- Within 14 days of a purchase you can ask for a full refund, as explained below.
Website plans
- Within 14 days of the first payment for a plan, monthly or yearly, you get a full refund on request.
- After that, cancelling takes effect at the end of the paid period. For a yearly plan cancelled mid-year, the prorated part of the remaining months is refunded, less the yearly discount and cancellation fees as allowed by law.
AI tools: credit packs and the WordPress plugin's plans
- A credit pack: within 14 days of buying it, the credits not yet used are refunded on request.
- A plan for the AI tools, monthly or yearly: within 14 days of the first payment you get a full refund on request, as long as no more than a tenth of its included credits were used. After that, cancelling takes effect at the end of the paid period.
- Credits used for answers that reached your visitors are not refunded after 14 days.
The team's services
- "We build your website": cancelling before we started working gives a full refund. After work has started (the planning call or filling in the questionnaire), the refund is for the part not yet done, less cancellation fees as allowed by law.
- Work hours that were paid for and not used are refunded on request, less cancellation fees as allowed by law.
How to ask for a refund
- Paid in US dollars (through Paddle): Paddle.com is the Merchant of Record for these orders and handles their refunds. Use the link in Paddle's receipt email, or go to paddle.net, or write to us and we'll pass it on.
- Paid in shekels (through SUMIT): write to us at info@bazsite.com or by phone at +972-52-693-1115.
- A refund goes back to the card you paid with, usually within 5 to 10 business days.
Your rights under the law
This policy adds to your rights and does not take any away. The Israeli Consumer Protection Law, 5741-1981, and its regulations apply in full, as do any consumer rights that the law of your own country gives you and that cannot be waived.
Last updated: November 12, 2026